SHIPPING COSTS TO DESTINATIONS IN GREECE
Shipping cost for purchases within Greece over 50 € is free of charge
-Shipping cost up to 2 kg is 2,90 euro.
-Shipping cost of 2 to 5 kg is 5 euro.
- Cost of delivery of more than 5 kg upon request.
In the case of cash on delivery (only in Greece), there is an additional cost of € 2,20 euro.
SHIPPING COSTS – WORLDWIDE
For foreign countries (EU and Non-EU Countries ) Shop & Co informs you in advance about the shipping costs.
Money refund: In case the product is not up to your standards, or the item returned is no longer available for replacement , our company can return the amount , through bank deposit in the bank account that you will indicate to us. The banks we collaborate with are EUROBANK & PIRAEUS BANK. In case of transfer to a different bank from the above , any bank expenses burden the customer entirely.
In case this return is not possible due to non-availability we will contact you to offer you alternative options.
For your best service we recommend that you inform us either by phone or email about your wish to replace the product.
Replacement: In case that the product is deemed to be faulty, or the wrong code sent to you, our company makes every effort to replace the product returned.
Shop & Co provides you with the following options :
-The returned product must not have been washed, used, altered or must not be damaged.
-The goods must be returned at their original packaging
-EARRINGS, NECKLACES, SWIMWEAR, SOCKS & UNDERWEAR cannot be exchanged or refunded.
Product return exceptions and terms:
During the return, please make sure that you send the product at its original condition, without having removed labels, hangtags and composition labels and you must also include the original receipt of goods.
In case goods are returned from a country outside Greece, then all return expenses burden the customer.
In case of a 2nd return, all expenses burden the customer unless in case of visible defects. The product must be very well packed and must arrive to us within 14 calendar days.
In case of goods return from an address in Greece, regardless if this is due to a defective garment, wrong product shipped or lack of satisfaction, our company accepts for the 1st return the expenses of this return, provided that you only use SPEEDEX Courier.
The return will be acceptable only upon approval by our company.
You have the right to return your entire order or a part of it within 14 calendar days from the day they are received by you. In case of return of the product, please inform us by email on firstname.lastname@example.org by stating the reasons of this return and mentioning your Name and Surname and your Order Number.
The products must be returned exclusively to the following address:
Shop & Co , 49 , Leonidou str, Kerameikos, Athens, 10435
Τel: 211 4061694
- Code: 18000253Μ